Piotr SliżLiwia Delinska2025-07-252025-07-2520212658-084510.7206/cemj.2658-0845.53ahttps://repozytorium.kozminski.edu.pl/handle/item/1684CC-BY-4.0customer retentioncustomer satisfactionrelationship marketingaftersales serviceautomotivecustomer retentioncustomer satisfactionrelationship marketingaftersales serviceautomotiveMeasuring Customer Retention in the European Automotive SectorMeasuring Customer Retention in the European Automotive SectorArticle