The use of modern technology in the relationship between citizen and public administration

Abstract

The article presents the use of modern technologies in the relationship between citizen and public administration in the territorial self-government unit of the Legionowo county such as the Jabłonna Commune Office. It is also, shows statistical data related to the number of inhabitants who benefit from the technological progress that is manifested in the office. The main aim of the article is to explore the increasingly popular e-government. An attempt will be made to analyse modern technologies available for inhabitants of the commune, e.g. the level of availability of this technology and the improve the work of the Office. Additionaly, the article will raise an issue of security tools for communication between residents and the commune. The publication will analyse the functioning of modern technologies in the Jabłonna Municipality Office. The article presents how modern technologies in local government units’ function so far and whether citizen use available solutions and how they influence work in office. The aim of the analysis is to examine whether modern technologies are used in the everyday life of citizens and inhabitants of rual borough. The publication will attempt to assess whether the mentioned issues will reduce the bureaucracy problem in offices. The subject matter taken up is important for the development of relations between citizens and public administration. The knowledge acquired in this way should be a source of valuable information for IT employees, not only of the above-mentioned commune office, but also for all other sectors of public administration.