Integration of knowledge and technology in the co-production of AI-based solutions for the healthcare sector

Abstract

Purpose – This article aims to explain how organizations create and integrate medical knowledge to develop AI-based medical solutions. The study resulted from a discussion on value co-production with digital technologies and the capabilities needed for it. Design/methodology/approach – The study explores the case of value co-production with the digitalization of traditional medical stethoscopes. It considers integrated resources to create AI-based medical solutions, actors engaged in co-production and activities related mainly to knowledge embodiment. Findings – This article presents operand and operant resources integration when AI is implemented in innovative medical solutions. Furthermore, it shows which activities are undertaken for value co-production and what roles actors from various fields play in resource integration. Originality/value – Our article discusses the integration of knowledge and the role of knowledge embodiment among resource integration in value co-production when working on AI.