Healing the Wounded Organization: The Role of Leadership in Creating the Path to Social Justice

Abstract

When organizations do not attend to social justice issues in a meaningful way, a pattern of covert practices and behavior distorts the concern for fairness, equity and inclusion to one of indifference, power and control. Ineffective leadership results in wounded staff and organizational dysfunction. Social justice in organizational life is a function of how well leaders and managers master six domains that influence and sustain institutional balance and self-regulation: safety and trust; boundaries and differences; accountability; communication; hierarchical power; and task and role clarity. Ultimately, leaders must do their own inner work by taking responsibility for their part in institutionalizing oppression in their organizations, and well as the outer work of creating processes and structures that implement solutions to social justice issues within their organizations