Publikacja:

An integrative approach to assessing buyer-supplier relationships: scale development and validation

Data

2024
Artykuł
Przeszukaj czasopismo Uproszczony widok Pełne metadane Statystyki
 
cris.legacyid7451
cris.virtual.journalance#PLACEHOLDER_PARENT_METADATA_VALUE#
cris.virtualsource.journalancedc92c553-0411-4522-97d5-b7ef33169392
dc.abstract.plPurpose – The research investigated relations between factors used to evaluate the quality of buyer-supplier relationships (BSRs): perceived performance of the supplier, satisfaction with supplier, and trust in the supplier; and to develop an instrument to evaluate BSRs (a BSRs evaluation scale). Design/methodology/approach – We applied the psychometric testing of the BSRs measurement using exploratory factor analysis and confirmatory factor analysis. We applied structural equation modeling (SEM) to understand the interrelations of factors underlying BSRs. Findings – The BSRs evaluation scale consists of three factors: perceived performance of the supplier, satisfaction with the supplier, and trust in the supplier. The results provide empirical evidence of the validity, reliability, and generalizability of the presented measurement. Originality/value – The study developed a novel measurement instrument that integrates BSRs’ multidimensional constructs. It explains and confirms the significant roles of satisfaction with the supplier, trust in the supplier, and perceived performance of the supplier in shaping the BSRs’ quality. Furthermore, we provide evidence that in BSRs goodwill- and competence-based trust integrate into a single factor.
dc.contributor.affiliationKozminski University, Warsaw, Poland
dc.contributor.affiliationKozminski University, Warsaw, Poland
dc.contributor.authorAnna Pikos
dc.contributor.authorDominika Latusek
dc.date.accessioned2025-07-25T16:04:38Z
dc.date.available2025-07-25T16:04:38Z
dc.date.issued2024
dc.date.published11/2024
dc.description.issue4
dc.description.physical585-603
dc.description.volume32
dc.identifier.doi10.1108/CEMJ-04-2024-0107
dc.identifier.issn2658-0845
dc.identifier.urihttps://repozytorium.kozminski.edu.pl/handle/item/1782
dc.languageen
dc.relation.ispartofCentral European Management Journal
dc.relation.pages585-603
dc.rightsCC-BY-4.0
dc.subjectbuyer-supplier relationships
dc.subjecttrust
dc.subjectperformance
dc.subjectsatisfaction
dc.subjectscale development
dc.subtypeOriginal
dc.title

An integrative approach to assessing buyer-supplier relationships: scale development and validation

dc.typeArticle
dspace.entity.typePublication