Publikacja:

Platform-based support for AI uptake by SMEs: guidelines to design service bundles

Data

2023
Artykuł
Przeszukaj czasopismo Uproszczony widok Pełne metadane Statystyki
 
cris.legacyid7289
cris.virtual.journalance#PLACEHOLDER_PARENT_METADATA_VALUE#
cris.virtualsource.journalancedc92c553-0411-4522-97d5-b7ef33169392
dc.abstract.plPurpose – Manufacturing small and medium-sized enterprises (SMEs) have already noticed the tangible benefits offered by artificial intelligence (AI). Several approaches have been proposed with a view to support them in the processes entailed in this innovation path. These include multisided platforms created to enable the connection between SMEs and AI developers, making it easier for them to network each other. While such platforms are complex, they facilitate simultaneous interaction with several stakeholders and reaching out to new potential users (both SMEs and AI developers), through a collaboration with supporting ecosystems such as digital innovation hubs (DIHs). Design/methodology/approach – Mixed methods were used. The literature review was performed to identify the existing approaches within and outside the manufacturing domain. Computer-assisted telephonic (in-depth) interviewing , was conducted to include perspectives of AI platform stakeholders and collect primary data from various European countries. Findings – Several challenges and barriers for AI platform stakeholders were identified alongside the corresponding best practices and guidelines on how to address them. Originality/value – An effective approach was proposed to provide support to the industrial platform managers in this field, by developing guidelines and best practices on how a platform should build its services to support the ecosystem.
dc.contributor.affiliationWarsaw University of Technology
dc.contributor.affiliationUniversity of Applied Sciences and Arts of Southern Switzerland
dc.contributor.affiliationWarsaw University of Technology
dc.contributor.affiliationUniversity of Applied Sciences and Arts of Southern Switzerland
dc.contributor.affiliationUniversity of Applied Sciences and Arts of Southern Switzerland
dc.contributor.affiliationCentro de Automatica y Robotica, Madrid
dc.contributor.authorBartlomiej Gladysz
dc.contributor.authorDavide Matteri
dc.contributor.authorKrzysztof Ejsmont
dc.contributor.authorDonatella Corti
dc.contributor.authorAndrea Bettoni
dc.contributor.authorRodolfo Haber Guerra
dc.date.accessioned2025-07-25T16:03:56Z
dc.date.available2025-07-25T16:03:56Z
dc.date.issued2023
dc.date.published9/2023
dc.description.issue4
dc.description.physical463-478
dc.description.volume31
dc.identifier.doi10.1108/CEMJ-08-2022-0096
dc.identifier.issn2658-0845
dc.identifier.urihttps://repozytorium.kozminski.edu.pl/handle/item/1747
dc.languageen
dc.relation.ispartofCentral European Management Journal
dc.relation.pages463-478
dc.rightsCC-BY-4.0
dc.subjectartificial intelligence
dc.subjectsmall and medium-sized enterprises
dc.subjectAI developers
dc.subjectAI platform guidelines
dc.subjectdigital innovation hubs
dc.subtypeOriginal
dc.title

Platform-based support for AI uptake by SMEs: guidelines to design service bundles

dc.typeArticle
dspace.entity.typePublication