Publikacja:

Leaving in Mascot of Silence: Organizational Determinants of Employee Turnover Intentions in Mediating and Moderating Roles of Quiescent Silence and Coworker Support in a Russian Context

Data

2021
Artykuł
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cris.legacyid6036
cris.virtual.journalance#PLACEHOLDER_PARENT_METADATA_VALUE#
cris.virtualsource.journalancedc92c553-0411-4522-97d5-b7ef33169392
dc.abstract.plPurpose: Drawing on social exchange theory (SET), this study explores the mediating role of quiescent silence as a link between organizational stressors and turnover intentions among Russian frontline employees (FLEs). Furthermore, we aim to investigate whether coworker support moderates the relationship between quiescent silence and turnover intentions. Research Methods: The study is a cross-sectional survey administered among a sample of 235 FLEs employed in Russian healthcare organizations. We analyzed the data with SmartPLS version 3.0. Findings: The results reveal that ethical conflict and abusive supervision are significantly related to quiescent silence. Quiescent silence mediates the relationship between abusive supervision, ethical conflict, and employee turnover intentions. Managerial Implications: There is a need to provide employees with opportunities to voice their opinions. However, what is crucial is the assurance of employee privacy while motivating them to voice opinions. Managers should be more proactive in diagnosing silence. Originality: This is the first study to explore the mediating role of quiescent silence on the relationship between organizational stressors and employee turnover intentions in a unique Russian healthcare context. The moderating role of coworker support to buffer the relationship between quiescent silence and turnover intentions is unique to this study.
dc.contributor.affiliationGIFT University Gujranwala
dc.contributor.affiliationLomonsov Moscow State University Business School
dc.contributor.affiliationCollege of Business and Administration
dc.contributor.affiliationUniversity of Kelaniya
dc.contributor.authorMuhammad Kashif
dc.contributor.authorIrina Petrovskaya
dc.contributor.authorSarminah Samad
dc.contributor.authorShanika Wijenayake
dc.date.accessioned2025-07-25T16:02:33Z
dc.date.available2025-07-25T16:02:33Z
dc.date.issued2021
dc.date.published6/2021
dc.description.issue2
dc.description.physical121-146
dc.description.volume29
dc.identifier.doi10.7206/cemj.2658-0845.48
dc.identifier.issn2658-0845
dc.identifier.urihttps://repozytorium.kozminski.edu.pl/handle/item/1675
dc.languageen
dc.relation.ispartofCentral European Management Journal
dc.relation.pages121-146
dc.rightsCC-BY-4.0
dc.subjectturnover intentions
dc.subjectabusive supervision
dc.subjectquiescent silence
dc.subjectethical conflict
dc.subjectperceived injustice
dc.subjectRussia
dc.subtypeOriginal
dc.title

Leaving in Mascot of Silence: Organizational Determinants of Employee Turnover Intentions in Mediating and Moderating Roles of Quiescent Silence and Coworker Support in a Russian Context

dc.typeArticle
dspace.entity.typePublication